At IKKAA SUITS, we aim to deliver your orders safely, securely, and within the promised timelines. Please read this Shipping & Delivery Policy carefully before placing an order on www.ikkaasuits.com.
1. SHIPPING LOCATIONS
- We currently ship across India.
- International shipping is not available unless explicitly mentioned.
2. ORDER PROCESSING TIME
- Orders are usually processed within 1-2 business days after successful payment.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Processing time may vary during festive seasons, sales, or high-demand periods.
3. DELIVERY TIMELINE
- Estimated delivery time is 5–10 business days after dispatch, depending on the delivery location.
- Metro cities may receive orders sooner, while remote or rural areas may take additional time.
- Delivery timelines are estimates, not guarantees.
IKKAA SUITS is not responsible for delays caused by:
- Courier partner issues
- Weather conditions
- Natural calamities
- Government restrictions
- Incorrect address details provided by the customer
4. SHIPPING CHARGES
- Shipping charges (if applicable) will be clearly mentioned at checkout.
- Any applicable shipping fees are non-refundable.
5. TRACKING DETAILS
- Once your order is dispatched, tracking details will be shared via email or SMS.
- Customers are advised to track their shipment regularly using the provided link.
6. DELIVERY ATTEMPTS
- Courier partners typically make 2–3 delivery attempts.
- If delivery fails due to customer unavailability or incorrect address details, the order may be returned to origin.
- Re-shipping such orders may attract additional shipping charges.
7. RECEIPT OF ORDER
- Please ensure someone is available to receive the order at the delivery address.
- IKKAA SUITS is not responsible for loss or damage after successful delivery confirmation by the courier partner.
8. DAMAGED OR MISSING PACKAGES
- If you receive a damaged package or notice missing items, please contact us within 48 hours of delivery.
- Share clear images or videos of the package and product for verification.
- Issues reported after 48 hours may not be eligible for resolution.
9. ADDRESS ACCURACY
- Customers are responsible for providing accurate and complete shipping details.
- IKKAA SUITS will not be liable for delays or non-delivery due to incorrect or incomplete address information.
10. FORCE MAJEURE
IKKAA SUITS shall not be held liable for delivery delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, lockdowns, or transportation disruptions.
11. CONTACT INFORMATION
For shipping or delivery-related queries, please contact: